May 1, 2024

What Does a B2B Tech Field Marketer Do?

By Matt Dodgson

Co-Founder - Recruiter & Marketer

Field marketing plays a key role in the B2B tech space. It is a strategic function that focuses on the execution of marketing programmes to generate and accelerate pipeline for sales teams in a region. You’ll often see this role in larger B2B tech companies and also in those companies that sell to enterprise organisations.

In this article, we will explore the key responsibilities of a B2B tech field marketer, discuss the importance of measuring success through key performance indicators (KPIs), and delve into the future trends and innovations in this dynamic field. We will also touch upon the difference between field marketing and demand generation, something that is often debated. So, let’s dive in and discover what it takes to be a successful B2B tech field marketer!

What is field marketing in the B2B tech space?

Field marketing in the B2B tech space is all about working closely with regional sales teams to plan and execute marketing activities that drive pipeline and sales. Unlike traditional marketing strategies, which focus more on building brand awareness, a field marketer will focus more on targeting individual companies or a particular industry vertical. Traditionally, the ‘field’ aspect came from attending industry events, conferences, and trade shows to interact directly with prospects and decision-makers, which is something field marketers still do. However, as marketing has become more digital, the role has evolved.

Field marketers are experts at getting close to the customer. By engaging in one-on-one marketing activities, field marketers can better understand the needs and pain points of their target audience. Armed with this knowledge, they can tailor their messaging and deliver a personalised experience that resonates with potential customers. This type of activity is known as account-based marketing.

Moreover, field marketing in the B2B tech space often involves organising workshops and seminars to educate potential clients about industry trends, best practices, and the latest technological advancements. These events not only showcase the company’s expertise but also provide a platform for networking and relationship-building.

Additionally, field marketers collaborate closely with sales teams to ensure a seamless transition from lead generation to conversion. By aligning their efforts, they can create a cohesive customer journey that nurtures prospects from initial interest to final purchase.

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Field marketing versus demand generation—what’s the difference?

While field marketing and demand generation share the common goal of driving business growth, they differ in their approaches and tactics. Demand generation focuses on creating awareness and interest in a product or service, often through digital channels like content marketing and online advertising. On the other hand, field marketing takes a more hands-on approach, actively engaging with prospects through every stage of the pipeline.

Field marketing is a subset of demand generation and plays a crucial role in nurturing leads and building relationships. It is the bridge between marketing and sales, ensuring a smooth handoff and enabling the sales team to close deals effectively.

In addition to the pipeline generation and nurturing aspects of field marketing, another key distinction lies in the geographical focus. Field marketing often involves localised strategies tailored to specific regions or target markets. This can include organising events, attending trade shows, or running webinars to directly reach potential customers.

Furthermore, field marketing teams are adept at gathering real-time feedback and insights from face-to-face interactions, providing valuable data that can inform future marketing campaigns and product development strategies. By immersing themselves in the market environment, field marketers can identify emerging trends, competitive threats, and customer preferences that may not be as easily discernible through digital channels alone.

Key Responsibilities of a B2B Field Marketer

Effective B2B field marketers wear multiple hats to drive business growth. Here are some key responsibilities they undertake:

  1. Event Planning and Execution: B2B field marketers are responsible for planning and executing successful events, such as conferences, seminars, webinars, and product launches. They coordinate all aspects of the event, from logistics and staffing to promotion and lead capture.
  2. Content Creation: Field marketers work closely with the marketing team to develop compelling content that aligns with the company’s messaging and goals and can be used as prospects move through the funnel. This includes blog posts, whitepapers, case studies, and presentations.
  3. Lead Generation: One of the primary objectives of a field marketer is to generate high-quality leads. They use various tactics, such as events, webinars, direct mail, email marketing, and content creation, to attract potential customers.
  4. Relationship Building: Building strong relationships with sales teams and key industry influencers is crucial for a B2B field marketer. Through networking and face-to-face interactions, they establish trust and credibility, positioning themselves as a go-to resource within their industry and company.
  5. Analytics and Reporting: B2B field marketers track and analyse the performance of their marketing activities. They use various metrics, such as MQLs, SQLs, lead conversion rates, and pipeline velocity, to measure the success of their campaigns and make data-driven decisions.

In addition to these core responsibilities, B2B field marketers also play a vital role in market research and competitive analysis. They stay up-to-date with industry trends, monitor competitor activities, and identify new opportunities for growth. By understanding the market landscape, they can tailor their marketing strategies to effectively target key segments and gain a competitive edge.

Furthermore, B2B field marketers are often the face of the company at industry events and trade shows. They represent the brand and its values, showcasing the company’s products or services to potential clients. This requires strong communication and presentation skills, as well as the ability to adapt to different audiences and engage them in meaningful conversations.

Moreover, B2B field marketers are constantly evaluating and optimising their marketing campaigns. They analyse the results of their efforts, identify areas for improvement, and implement changes to maximise their impact. This iterative approach allows them to continuously refine their strategies and achieve better results over time.

Measuring Success: KPIs for B2B Field Marketers

Measuring success is essential to evaluating the effectiveness of field marketing efforts. Here are some key performance indicators (KPIs) that B2B field marketers should monitor:

  • Number of Qualified Leads: The number of leads generated through field marketing activities is a crucial KPI. It indicates the effectiveness of lead generation strategies and helps measure the impact on the sales pipeline.
  • Engagement Levels: Monitoring engagement levels, such as booth visitation, session attendance, and content downloads, provides insights into audience interest and allows field marketers to optimise their messaging and tactics accordingly.
  • ROI for Events: Calculating the return on investment (ROI) for each event helps field marketers assess the cost-effectiveness of their activities. By comparing event expenses to the revenue generated, they can determine which events yield the highest ROI.
  • Revenue: Attribution is always an interesting topic and a key challenge for field marketers, especially when working in an enterprise environment where sales cycles are long, but marketing influenced revenue is the North Star metric!
  • Customer Feedback: Gathering feedback from customers and event attendees helps field marketers gauge satisfaction levels and identify areas for improvement. This valuable insight can be used to enhance future events and refine marketing strategies.

Furthermore, in the realm of B2B field marketing, another critical KPI to consider is the  conversion rate. This metric measures the percentage of leads that ultimately convert into customers. A high conversion rate indicates that the field marketing efforts are effectively nurturing leads and guiding them through the sales funnel.

Additionally,  brand awareness is a KPI that should not be overlooked. By tracking brand mentions, social media engagement, and website traffic following field marketing activities, marketers can gauge the impact of their efforts on increasing brand visibility and recognition within the target market.

The Future of B2B Field Marketing: Trends and Innovations

B2B field marketing is an ever-evolving discipline, and staying ahead of emerging trends is crucial for success. Here are some future-focused trends and innovations to watch out for:

  • Virtual Events and Hybrid Experiences: With the rise of virtual events, field marketers need to adapt to the new era of online engagement. Hybrid experiences that combine virtual and in-person elements will likely become the norm, allowing B2B field marketers to reach a wider audience.
  • AI and Automation: Leveraging artificial intelligence (AI) and automation technologies can streamline repetitive tasks and enable field marketers to focus on building relationships and delivering personalised experiences.
  • Data-Driven Decision Making: As data becomes increasingly accessible, B2B field marketers can leverage insights to make data-driven decisions. By identifying patterns and trends, they can optimise their strategies and drive better results.
  • Personalisation at Scale: Advancements in data analytics and marketing automation allow B2B field marketers to deliver personalised experiences at scale. Tailoring messaging and content to individual prospects ensures a higher level of engagement and conversion.

Furthermore, the integration of augmented reality (AR) and virtual reality (VR) technologies is set to revolutionise B2B field marketing. By creating immersive experiences for potential clients, field marketers can showcase products and services in a way that was previously unimaginable. This interactive approach not only captures attention but also enhances brand perception and memorability.

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