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Salary: £100,000 - £120,000 basic
Location: Hybrid - 2 days in Liverpool Street, 3 days from home
Why This Role?
Pioneer in a rapidly evolving financial technology space with a significant impact on global CFO offices.
Opportunity to lead and scale a high-performing onboarding team in a company known for its innovative solutions.
Work within a company experiencing rapid growth, leveraging cutting-edge AI techniques to deliver sophisticated solutions.
About the Company
With a decade of excellence, our client stands at the forefront of financial technology innovation, specialising in software solutions that revolutionise finance processes for some of the largest corporations worldwide. Operating in a market with consistent growth potential, the company is dedicated to expansion and excellence, driven by a team of passionate innovators and leaders.
The Role
As the Head of Customer Onboarding, your primary mission will be to oversee and enhance the client onboarding experience, ensuring seamless integration of their cutting-edge solutions into the operations of global corporate clients. Your leadership will be instrumental in scaling the onboarding team's capabilities, driving efficiency, and fostering strong client relationships.
Your Responsibilities
Lead the strategy and execution of the client onboarding process, ensuring a seamless and efficient experience.
Collaborate with cross-functional teams, including sales and client management, to align on client needs and expectations.
Develop and refine onboarding and implementation processes for improved scalability and client satisfaction.
Mentor and support the professional development of the onboarding team, fostering a culture of excellence and growth.
What You Will Need to Succeed in This Role
Proven leadership experience in implementation or onboarding within an enterprise software environment.
Strong project management skills with a history of successful complex project delivery.
Technical proficiency, ideally with experience in ERP systems, ETL processes, and financial technologies.
Exceptional communication skills, capable of engaging and influencing stakeholders at all levels.
A track record of innovation and problem-solving in a fast-paced, technology-driven environment.
Benefits
Comprehensive benefits, including private healthcare, dental cover, and pension.
Generous holiday allowance plus additional company-wide shutdown periods.
Flexible and hybrid working arrangements to support work-life balance.
Commitment to continuous learning and development, including a personal annual budget for professional growth.
Inclusive and dynamic company culture, with regular team socials and activities.
The Application Process
Initial screening call to discuss your experience and fit for the role.
Video interview with the Chief Technology Officer or similar senior leadership role.
In-depth discussion and strategy presentation to a panel, including key stakeholders.
Cultural fit interview to ensure alignment with company values and team dynamics.
Job Features
Salary: £100,000 – £120,000 basic Location: Hybrid – 2 days in Liverpool Street, 3 days from home Why This Role? Pioneer in a rapidly evolving financial technology space with...
Want to join a fast-paced and high-growth technology and services business?
Over the last decade, our client has seen stable and high growth as they’ve expanded from a UK-centric business to one with a global footprint.
Offering a mix of software, information, and advisory services to a wide range of businesses, they’re now at a time when they need to hire someone to evolve and communicate their story to customers and their employees.
This role requires you to be in their Oxford office two to three days per week. There is parking, and the office is a short walk from Oxford train station.
Selling Points
Fast-paced, social, fun and caring culture
Diverse business
Room for ideas and creativity
Regular coaching and training sessions
Key responsibilities of the Marketing Communications Manager include
Managing a team of four, you and your team will be responsible for marketing to existing customers and internal employees.
People Management: nurture and manage a team of four marketers
Customer Marketing: market existing products and solutions to customers, primarily through email marketing
Employer Branding: work with the talent and people team to help tell the company’s story to prospective employees
Communications: be the communications expert and support other teams with messaging, brand, etc.
Skills and experience the Marketing Communications Manager must have
B2B marketing communications experience
People management experience (managing at least one person)
Good writing skills
Well organised and proactive
Salary and benefits for the Marketing Communications Manager role
£40,000 - £46,000 basic + 5% pension, 25 days holiday
If this vacancy interests you, we’d be delighted to hear from you.
Job Features
Want to join a fast-paced and high-growth technology and services business? Over the last decade, our client has seen stable and high growth as they’ve expanded from a UK-centric business to one w...
Want to be part of a fast growing SaaS company as it builds out its customer success function?
Our client is a high growth SaaS startup that is currently building out its customer success function, giving you the opportunity to help shape something from the ground up.
The company, which sells enterprise software to finance teams, has doubled revenues year over year for the last two years. Having completed their Series A in 2022, the company now has over 50 employees who are all UK-based.
You will be expected to be in their central London office (Old Street) two days per week.
What’s in it for you?
Join a stable and profitable Series A Scaleup
Help shape the processes and systems
Work in a fast-paced and collaborative environment
Key responsibilities of the Senior Customer Success Manager
Reporting to the Head of Customer Success, you’ll be responsible for the implementation, adoption, and expansion of key accounts with ARR in excess of £1.5 million. Day to day, you’ll be involved in:
Onboarding: onboard new customers and help them get the most out of the company’s solutions, constantly innovating new ways of doing this
Customer Success: proactively support the customers day to day, introducing new features to them and solving their problems
Renewals: manage contract renewals, focus on minimising client churn, and actively promote the adoption of additional offerings, aiming to enhance contract values
Technical Support: efficiently handle and resolve both technical and general inquiries, ensuring effective problem-solving
Training: organise and lead training sessions, producing the materials to support this
Customer Advocates: identify customer advocates and work with marketing to produce customer testimonials
Account Expansion: work closely with the sales team to identify opportunities to expand accounts
Voice of the Customer: represent the voice of the customer in workshops with product teams
Customer Satisfaction: retain clients, make them happy and measure the success of this
Skills and experience the Senior Customer Success Manager must have
Customer Success experience in the enterprise SaaS space
Excellent communications skills, both in writing and in person
An aptitude for technology, being analytical and solving problems
Salary and benefits for the Senior Customer Success Manager role
£45,000 - £55,000 basic, plus £8,000 bonus and benefits
If this vacancy interests you, we’d be delighted to hear from you.
Job Features
Want to be part of a fast growing SaaS company as it builds out its customer success function? Our client is a high growth SaaS startup that is currently building out its customer success functi...
Want to join a high growth startup and work on partnerships?
Our client is an enterprise SaaS scaleup in the fintech space.
Part of their continued expansion means they’re looking for an experienced account manager to help drive sales through a portfolio of existing partners. As a senior member of the partner team, this is also an excellent opportunity to grow into a leadership role.
What problem do they solve? Large companies' finance directors are currently attempting to drive departmental efficiencies and reduce costs, and our client sells a SaaS solution that can assist them in doing so, which is one of the factors contributing to their growth.
You will be expected to be in their central London office two days per week.
Selling Points
Profitable Series A Scaleup
Collaborative, ambitious and friendly culture
Opportunity to grow in to a leadership role
Key responsibilities of the Senior Account Manager
Your overall responsibility is to drive more sales through their existing partner relationships, including those with Capgemini.
Partner Management: manage a portfolio of five partners, including Capgemini
Partner Activation: network, build relationships, provide training, and ensure your partner is equipped to sell our clients solutions
Sales Management: own the sales pipeline through partners and support on deals (discovery, demo’s) where needed
Collaboration: work with internal teams across marketing, sales, pre-sales, and customer success to ensure partners and end customers are supported
Skills and experience the Senior Account Manager must have
You’ll have experience in either a sales, account management or partnership role
Experience in an enterprise software environment with complex sales cycles to multiple stakeholders
Track record of using sales frameworks like MEDDIC
Ability to build relationships with senior stakeholders, and someone who has patience. This isn’t for people who want total control.
Degree educated
Salary and benefits for the Senior Account Manager role
£50,000 - £60,000 basic, OTE £70,000 - £80,000 plus benefits
If this vacancy interests you, we’d be delighted to hear from you.
Job Features
Want to join a high growth startup and work on partnerships? Our client is an enterprise SaaS scaleup in the fintech space. Part of their continued expansion means they’re looking for...
Are you looking for more ownership of strategy?
Listed on the NYSE and employing over 10,000 people across the world, this is an excellent opportunity to work for a business that can give you the security to build a long term career.
This role is based in their office in SW London, two days per week
Key responsibilities of the Marketing Manager
Working in a large marketing team, you’ll be responsible for creating a strategy for your business unit and then rolling that strategy out, working closely with the sales teams to ensure leads are converted. The role will include:
Strategy: create a plan for your business unit
Budget: manage and report on ROI
Research: understand the drivers and pain points in your target audience to help inform your strategy and content creation
Content: create thought leadership content - you can use an internal resource and external PR agency to support on this
Brand Awareness: use a variety of channels (events, PR, advertising) to build awareness of the solutions
Lead Generation: create integrated campaigns to drive leads for the sales team - webinars, email campaigns, paid social media, telemarketing, etc.
Partner Marketing: create and execute joint marketing campaigns with partners
Skills and experience the Marketing Manager must have
B2B tech marketing experience - you could be stepping up to this level or already a manager and looking for more strategic ownership
Experience of marketing to the public sector would be an advantage but not essential
Experience of managing campaigns as projects - you will be orchestrating rather than doing
Broad experience across online and offline channels
Budget management and ROI analysis experience
Salary and benefits for the Marketing Manager role
£44,000 - £46,000 basic + benefits
If this vacancy interests you, we’d be delighted to hear from you.
Job Features
Are you looking for more ownership of strategy? Listed on the NYSE and employing over 10,000 people across the world, this is an excellent opportunity to work for a business that can give you th...
Role title - Senior Account Executive
Salary - £75,000 - £85,000 basic, £150,000 - £170,000 OTE
Location - Hybrid - 3 days from home, 2 days from Angel, London
Why this role
Work in a $1 billion market, which is forecast to grow by 16% per year
Learn from a strong investor community
50% ARR growth in recent years
Learning programmes across AI and leadership
About the company
Operating for nine years, our client is an IT services business that works with some of the largest brands in the world, including Meta, General Electric, Microsoft, and Google.
The business operates in a large market that is expected to grow by 16% per year, and their focus is on expanding their footprint among their biggest customers as well as winning more new logos.
The role
Your overall responsibility is to generate and close sales with mid-market and enterprise companies. Deal sizes vary from £60k-£90k.
SDR: work with the SDR team and convert leads they provide
Business development: be responsible for generating your own pipeline
Solution selling: using the MEDDIC framework, manage the end to end sales process
Demo: give demonstrations of the solution to prospects
Pipeline management: manage your sales pipeline and forecast deals
What you will need to succeed in this role
Experience in a mid-market new business sales role where you’ve closed business
You’ll have sold solutions to
Track record of using sales frameworks like MEDDIC
Proven ability to generate new business
Degree educated
Benefits
Private healthcare, dental cover, pension (4% employee, 3% company), 25 days holiday
The application process
The four steps to the application process are:
- 30 minute call with Market Recruitment to discuss suitability, talk through the role and answer any questions you have
- 30 minute video call with the Head of Sales
- A 60 minute in-person interview with a presentation
- A 60 minute culture interview
We look forward to hearing from you, and if you have any questions, please feel free to contact us or reach out.
Job Features
Role title – Senior Account ExecutiveSalary – £75,000 – £85,000 basic, £150,000 – £170,000 OTELocation – Hybrid – 3 days from home, 2 days from Angel, London Wh...