Have you recently been tasked with hiring a Head of Internal Communications for your company? It’s an important role that is crucial to the success of any organisation. The right hire can improve employee engagement, morale, and overall communication within the company.

Head of Internal Communications Job Description

The Head of Internal Communications will play a critical role in ensuring that employees are informed and engaged in the company’s mission, vision, and values. They will be responsible for creating and managing content across a variety of channels, including email, social media, intranets, and more, to inform and engage employees. They will also need to work cross-functionally with different departments and levels of the organization to ensure consistent messaging and collaboration.

Effective internal communication is essential for any organisation, and the Head of Internal Communications will be responsible for ensuring that the company’s internal communication strategy is aligned with its overall business strategy. They will need to have a deep understanding of the company’s goals, values, and culture to develop communication strategies that resonate with employees.

Responsibilities of the Head of Internal Communications

The Head of Internal Communications will have a wide range of responsibilities and duties. They will be responsible for developing and implementing an internal communications strategy that aligns with the company’s overall strategic goals. This will include identifying and targeting key audiences and channels for communication, as well as developing engaging content. They will need to work cross-functionally with different departments to ensure communications align with business priorities.

Additionally, they will be responsible for measuring the success of communication efforts, adjusting strategies as needed, and reporting on overall progress to leadership teams. They will need to be able to analyse data and use it to make informed decisions about communication strategies.

The Head of Internal Communications will also need to be an excellent communicator themselves. They will need to be able to write and edit content, create presentations, and deliver messages effectively to different audiences. They will need to be able to translate complex information into clear, concise language that is easy for employees to understand.

Head of Internal Communications Requirements

A successful Head of Internal Communications must possess a unique set of skills and qualifications.

  • The ideal candidate should have a Bachelor’s degree in communication, journalism, or a related field.
  • They should have a minimum of five years’ experience in internal communications or a related field.
  • The candidate must be a strategic thinker with excellent critical thinking and problem-solving skills.
  • They should have proven success in developing and executing strategic communications plans.
  • A strong understanding of different communication channels, such as social media, email, and intranets, is also essential.

In addition to technical skills, the Head of Internal Communications will need to have excellent interpersonal skills.
You will need to be able to build relationships across different levels of the organisation and work collaboratively with other departments. They will need to be able to listen actively, communicate effectively, and adapt their communication style to different audiences.