Full Time
London
Posted 3 weeks ago

Want to join a B2B Tech company that’s grown by 30% during the last 12 months?

With a UK HQ, 60 employees and over 20 years of successful trading, our client is experiencing sustainable growth and looking to grow its marketing team. Their platform helps logistics firms be more competitive, operationally efficient and offer a better service to their customers.

 

Selling Points;

30% Growth – Startup feel with the stability & security of an established business 

Growing team 

Support from an SEO agency

4 Days from home, 1 Day in London office

 

Key responsibilities of the Product Communications Manager;

In this newly created role and reporting into the Head of Marketing, you’ll be responsible for creating content to communicate the platform to the existing user base to drive adoption, usage and satisfaction. 

Product Communications Strategy; work closely with the Product Management team to understand the roadmap and create a product communications plan to drive adoption, usage and satisfaction. 

Product Marketing; understand and define the different persona’s who use the platform and create a tone of voice for each one

Product Communications; improve the UI of the platform with great copy

Product Updates; communicate new features and updates to existing customers 

Knowledge Base; own and improve their knowledge base

Learning Portal; take ownership for their learning portal that helps user understand how to use the platform 

Metrics; track and report on product usage 

 

Skills & experience the Product Communications Manager must have; 

You could be a Product Marketer who’s more on the content side, or a Content Marketer / Copywriter who’s worked on a product / with a Product Management team 

Experience creating a wide variety of content – product, persona’s, video, email, blog etc. 

Experience in B2B Tech desirable 

Excellent writing skills 

Ability to communicate and work with all levels 

 

Salary & benefits for the Product Communications Manager role; 

£50,000 – £55,000 basic + excellent benefits

If this vacancy interests you we’d be delighted to hear from you. 

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