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Customer Marketing Manager

Job Type:
Job Function:
Job Role:
Communications & PR, Demand Generation
Central London
Job Ref:

Customer Marketing Manager

Location; Aldgate, London 

Want to benefit from a ‘Marketing Masterclass’ and develop your skills and knowledge further? Established over 30 years, our client is a leading SaaS business and a Gartner Magic Quadrant Leader for the last 5 years. 

Selling Points; 

  • $2 billion turnover 
  • $100m being invested into the business to fuel further growth
  • Already growing at 25% YOY
  • 98% customer retention rate
  • IHS Markit Cloud Leader, 4 years running 


  • Due to their growth, no day will be the same 
  • Very fast paced role with ambiguity at times 

Key responsibilities of the Customer Marketing Manager; 

  • Planning; work with your manager to create a plan to retain and cross sell and up-sell services to existing customers 
  • Campaign Management; execute and manage end to end customer marketing campaigns across email, events, webinars & social 
  • Stakeholder Management; work with sales and customer success to create a joined up approach to activities 
  • Analysis; measure the effectiveness of activities to help improve activities over time 

Skills & experience the Customer Marketing Manager must have; 

  • B2B marketing experience from the IT/Technology sectors  
  • You must be entrepreneurial - this isn’t a role for corporate marketers 
  • Focus on customer marketing as well as an understanding of lead generation 
  • Experience of using marketing automation would be useful but not essential 
  • Excellent communication skills 

Salary & benefits for the Customer Marketing Manager role; 

£50,000 - £60,000 basic + stock options & excellent benefits 

If this vacancy interests you we’d be delighted to hear from you.

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